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HomesUnited Ministries

Online Privacy Policy

Effective Date: January 8, 2026
Last Updated: January 8, 2026

HomesUnited Ministries and Homes United LLC (“HomesUnited,” “we,” “us,” or “our”) are committed to protecting the privacy, dignity, and personal information of individuals who engage with our services, websites, programs, and digital platforms. This Privacy Policy explains how we collect, use, protect, retain, and disclose personal information.

This Policy applies to all visitors, clients, donors, volunteers, partners, and users of our websites and online services, including but not limited to:

By accessing or using our websites or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Who We Are

HomesUnited Ministries is an official housing services provider offering supportive housing, case management, advocacy, and community-based services. We also maintain certified SOAR (SSI/SSDI Outreach, Access, and Recovery) specialists and authorized SSA Representatives who assist eligible individuals with Social Security benefit applications.

2. Information We Collect

We may collect personal and non-personal information through our websites, forms, services, and interactions, including:

Personal Information (Voluntarily Provided)

  • Name, address, email address, phone number

  • Demographic information relevant to service delivery

  • Program participation and service-related data

  • Communications with staff

  • Volunteer or donor information

Automatically Collected Information

  • IP address

  • Browser type and operating system

  • Device information

  • Pages visited and referring URLs

  • Cookies and similar tracking technologies

3. Donations and Third-Party Payment Processing (Givebutter)

HomesUnited Ministries accepts online donations through Givebutter, a third-party fundraising and payment platform.

  • When you access our donation portal through our website, you are redirected to Givebutter’s secure platform.

  • HomesUnited Ministries does not store or process credit card or banking information.

  • All donation transactions are governed by Givebutter’s own Privacy Policy and Terms of Service.

We encourage donors to review Givebutter’s privacy practices before submitting payment information.

4. How We Use Information

We use collected information for legitimate organizational and operational purposes, including:

  • Delivering housing, advocacy, and supportive services

  • Processing volunteer and donor engagement

  • Program administration and compliance reporting

  • Responding to inquiries and service requests

  • Improving website functionality and user experience

  • Communicating service updates or organizational information

  • Legal, regulatory, and funding compliance

We do not sell, rent, or trade personal information.

5. Photographs, Media, and Storytelling Consent

HomesUnited Ministries uses photographs, videos, and stories from real events, programs, volunteers, clients, and supporting community members.

  • All individuals featured provide express permission for marketing, outreach, and educational use.

  • Images and stories are used to highlight authentic experiences and community impact.

  • Consent may be withdrawn at any time by contacting us (see Section 10).

6. Information Sharing and Disclosure

We may disclose information only when necessary and appropriate, including:

  • To provide services or operate programs

  • With trusted service providers under confidentiality agreements

  • In aggregated or anonymized form

  • To comply with legal obligations, court orders, or regulatory requests

  • To protect the rights, safety, or property of HomesUnited Ministries

7. Social Media and External Platforms

Our websites link to and integrate with external platforms, including:

Interactions on these platforms are governed by the respective platform’s privacy policies. HomesUnited Ministries does not control third-party data collection on external sites.

8. Data Retention and Removal

We retain personal information only for as long as necessary to fulfill operational, legal, contractual, and regulatory requirements.

Data Removal Requests

Individuals may request access to, correction of, or deletion of their personal information at any time by emailing:

information@homesunitedministries.org

Requests will be processed within a reasonable timeframe unless retention is required by law or funding compliance obligations.

9. Children’s Privacy

Our websites and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors without appropriate consent. If such information is identified, it will be promptly removed.

10. Your Privacy Rights (GDPR & General Data Protection)

Individuals may exercise the following rights where applicable:

  • Right to be informed

  • Right to access personal data

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

Requests should be submitted to:
information@homesunitedministries.org

11. Data Security

HomesUnited Ministries uses administrative, technical, and physical safeguards to protect personal information, including:

  • Secure hosting environments

  • SSL-encrypted communications

  • Limited staff access based on role and necessity

  • Internal privacy and confidentiality protocols

While no system is entirely risk-free, we take reasonable and appropriate steps to protect all data under our control.

12. Policy Updates

This Privacy Policy may be updated periodically. Continued use of our websites or services after updates constitutes acceptance of the revised Policy.

13. Contact Information

For questions, concerns, or privacy requests, please contact:

HomesUnited Ministries
3101 N Federal Highway, Suite 606
Fort Lauderdale, FL 33306

Email: information@homesunitedministries.org
Phone: 954-600-1506

The Data Controller for GDPR purposes is:
information@homesunitedministries.org